Customers can order any number of shirts starting from 1 to 10,000 shirts at once. Though, we advise that you order more than a shirt at once since we believe it's economical.
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What kinds of
shirts do you make?
We currently have three kinds of apparel, they are Ready-made, Custom-made and Jersey material. Customers can select from the available templates, and add whatever design they wished to add to it.
Ready-made:
Ready-made apparels are already made designs of various colors we have in store, from which the customer then take to the lab and customize to their taste.
Hand-made:
Hand-made apparels are hand-made from our store, its mostly preferable when you want designs that dynamic mix of colors.
You can add the mix of colors, designs, texts you want on it when we complete it.
Jersey:
You can select from our template of apparels, your team’s outfit, and customize it to your taste.
What days of
the week can I get my delivery?
Customers get their delivery during the five working days of the week (Monday-Friday).
How long will
my order take to arrive?
It takes 3-5 working days from the day of order to get customer’s packages delivered to their doorstep.
What happens
after I place my order?
After completing your order, an invoice gets generated for your order, we then direct you to make payments. When payments are made, a receipt will be sent to your email address.
Can I make
changes after my order has been placed?
Our goal is to deliver a satisfactory service. You can make changes to your order the latest a day from the day the apparel was ordered. You can send us an email via support@flexidink.com or chat us on WhatsApp. We would make relevant changes according to your preference.
What affects my
price?
The quantity; the higher the quantity, the more the discount. Note: There are no
discounts for quantities of less than five.
The urgency; the more urgent the apparels are needed, the higher the price.
Apparel template: Ready-made, Custom-made. Note: Custom-made is cheaper than the
ready-made.
There are a few things that do affect the pricing of our apparels:
Can you help me
with my design?
With our community of designers, we help our customers with their design works, in case they don’t have a design yet. All that is needed is a detailed description of what the design is meant for; so that our designer can tailor their design to customers’ needs.
Can I still get
a bulk order discount if my design is the same, but it is printed on multiple colors
and styles?
Customers can contact us via support@flexidink.com for deals not inclusive on our website by following our terms and conditions.
What if I am
not satisfied with my order?
Customers can return their order, by following our return policy.
What are your
delivery locations?
We currently deliver to Lagos, Ibadan and Abeokuta.
How does the
sizing work?
Customers can select their preferred apparel size(s). Our design lab is very flexible and easy to use, customers can select their preferred apparel size when they are done with their design in the lab.
Common case: Order for different sizes of the same design. E.g Kid, Male, Female, Adult, and so on.
Can I pay with
a cheque or purchase order?
We currently do not accept cheques and purchase orders.
Can I print on
the sleeve?
Yes, do let us know what you'd like to print in your order note.
How do I share
my design with others?
When customers are done with their designs, a unique link is generated for them to share their designs with their friends.
What if I need
a size or product not listed on your website?
For all exclusive deals, contact us at support@flexidink.com.
What is 70% downpayment and how does it
work?
Our goal is to make our products accessible and affordable for anyone who wants unique and quality designs. To achieve this goal, the 70% down payment policy has been integrated into our system.
How does it work?
You select from an apparel (hoodies, jerseys, T-shirts) of your choice, design to your taste, then proceed to pay 70% of the cost of the product selected at the time of order. Then we start processing your product. It is advisable that you settle the balance before the product is ready. To benefit from our swift delivery service.
Still don’t get it? Let's give calculation!
The illustration below is an illustration to help you understand the calculation.
Let assume the cost of Hoodie is ₦7,000
70% of that amount is 70/100 * 7000 = ₦4,900.